Troubleshooting

The app says I need to update.

We require a minimum app version so everyone's on a compatible build. Update Writeout from the App Store or Google Play, then reopen it. If the store still shows an old version, wait a few minutes and refresh.

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The app is slow, stuck, or a screen looks broken.

A feature disappeared or changed after an update.

How do I report a bug or reach a human?

Still need help?

Email help@writeout.co. We usually reply within a day.

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